Miratech Overview - i.miratechgroup.com

We Help Visionaries Change The World

30 Years in Software Development, IT Consulting, and CX	Track record of the highest customer satisfaction	Trusted service provider to Forbes Global 2000 companies	700 employees and growing throughout Europe and North America

We Help Visionaries Change The World

30 Years in Software Development, IT Consulting, and CX

Track record of the highest customer satisfaction

Trusted service provider to Forbes Global 2000 companies

700 employees and growing throughout Europe and North America

30 Years in Software Development, IT Consulting, and CX

Track record of the highest customer satisfaction

Trusted service provider to Forbes Global 2000 companies

700 employees and growing throughout Europe and North America

Miratech @1 Glance

Why Miratech

World-Class Delivery

Technical Transparency

Flexible Delivery Model

Relentless Performance

Leader in DevOps

Operational Efficiency

Miratech Reduces Total IT Costs by Over 350%

*acc. to recent research

	World-Class Delivery		Technical Transparency
	Flexible Delivery Model		Relentless Performance
	Leader in DevOps		Operational Efficiency

Miratech Reduces Total IT Costs by Over 350%

*acc. to recent research

Why Miratech

	World-Class Delivery
	Technical Transparency
	Flexible Delivery Model
	Relentless Performance
	Leader in DevOps
	Operational Efficiency

Miratech Reduces Total IT Costs by Over 350%

*acc. to recent research

Miratech and Genesys

“They get our evolving needs, and they’re flexible in their business model”

says Genesys former CEO Paul Segre
(Fortune, Issue 6.15.15)

In 2000 Genesys selected Miratech to provide direct engineering (R&D) for core Genesys products and Tier 2/3 support directly to Genesys customers

Miratech currently employs over 200 dedicated consultants and engineers worldwide, supporting many of the largest installations at the most recognized world leaders in retail, telecommunications, financial services, hospitality, and government

With 3+ million hours of installing, customizing, and operating the Genesys platform we have a proven success record of beating schedules, budgets and accelerating ROI

Contact Center Expertise

Over 200 contact center consultants and engineers globally

Building CX programs and solutions for Fortune 500 companies

Development partner for a leading CX platform for 20 years

Over 200 contact center consultants and engineers globally	Building CX programs and solutions for Fortune 500 companies	Development partner for a leading CX platform for 20 years

Miratech and Genesys

In 2000 Genesys selected Miratech to provide direct engineering (R&D) for core Genesys products and Tier 2/3 support directly to Genesys customers

With 3+ million hours of installing, customizing, and operating the Genesys platform we have a proven success record of beating schedules, budgets and accelerating ROI

“They get our evolving needs, and they’re flexible in their business model”

says Genesys former CEO Paul Segre
(Fortune, Issue 6.15.15)

Contact Center Expertise

Over 200 contact center consultants and engineers globally

Building CX programs and solutions for Fortune 500 companies

Development partner for a leading CX platform for 20 years

Public Recognition


Miratech has been included for the sixth year in a row on The Global Outsourcing 100® (GO100) list by the International Association of Outsourcing Professionals® (IAOP®).	Miratech was ranked on the Rising Stars list four times in a row, and listed among the Best 5 Outsourcing Companies in Eastern Europe.	Miratech was named in Software Magazine’s Software 500 ranking of the world’s largest software and IT service providers.	Global Sourcing Association (GSA) Award Winner in the Category “IT Outsourcing (ITO) Project”.

European Outsourcing Association (EOA) Award Winner in the Category “Best IT Outsourcing Project of the Year”.	Miratech was recognized by CIO magazine as 20 most promising banking technology solution providers in 2015 and 2016.	Miratech is listed as one of the Hundred Best Companies in Global IT and Business Process Outsourcing, in the 2013 Global Services 100. compiled by Global Services.	Miratech won the Best IT Outsourcing Team award in 2014 by the National Outsourcing Association (NOA).

Certifications, Partnerships, Memberships

Public Recognition


Miratech has been included for the sixth year in a row on The Global Outsourcing 100® (GO100) list by the International Association of Outsourcing Professionals® (IAOP®).	Miratech was ranked on the Rising Stars list four times in a row, and listed among the Best 5 Outsourcing Companies in Eastern Europe.

Miratech was named in Software Magazine’s Software 500 ranking of the world’s largest software and IT service providers.	Global Sourcing Association (GSA) Award Winner in the Category “IT Outsourcing (ITO) Project”.

European Outsourcing Association (EOA) Award Winner in the Category “Best IT Outsourcing Project of the Year”.	Miratech was recognized by CIO magazine as 20 most promising banking technology solution providers in 2015 and 2016.

Miratech is listed as one of the Hundred Best Companies in Global IT and Business Process Outsourcing, in the 2013 Global Services 100. compiled by Global Services.	Miratech won the Best IT Outsourcing Team award in 2014 by the National Outsourcing Association (NOA).